SECUNDA- A resident contacted the Echo/Ridge offices last week because she was worried about the safety of her child.
Their dogs were poisoned the previous night and they could not get anyone to remove the animals.
Her husband contacted the polise and the fire department, but they could not help.
According to a previous notice from the Govan Mbeki Municipality that was sent to the Echo/Ridge offices on 3 May, residents should contact the waste management section or 107 after hours.
They also said residents could also contact the police and report the poisoning of animals so they can establish the areas which are being targeted and also patrol the areas more efficiently.
"The municipality still handles dead dogs reported on public roads or open spaces, however where the community feels that they need specialists to handle the removal of poisoned species from their premises, details of service providers are available at our waste section.
"We are wary of sending our employees inside private premises to remove poisoned animals.
"The municupality recommends the use of specialists in case of poisoned dogs for the purpose of safe disposal," said Mr. Themba Motlhakana, acting marketing and communications manager of the Govan Mbeki Municipality.
Echo/Ridge contacted the fire department who gave us the contact number for Montiviro, a local pest control company.
They, however, remove poisoned animals at cost.
"To remove a poisoned animal will cost R350 during office hours and R750 after hours," said Mr. Wessel van den Berg from Montiviro.
"We remove the animal and treat and neutralise the area where the animal was infected.
"The neutralisation and treatment is to avoid socondary poisoning, ensuring the safety of the residents."
According to Mr. Van den Berg no expense should be spared when getting rid of poisoned animals. They should either be burned or buried in a certain manner at a designated location.
"The municipality once again advises residents to raise issues through their ward councillors as they are elected public representatives," said mr. Motlhankana. "We are not everywhere every minute, therefore a coordinated approach to raise issues through elected public representatives serves as a tool to improve the response time, efficiency and effectiveness, more importantly to avert distortion of issues.